Buy Now Pay Later with Klarna

Free Delivery on UK orders over £40

Need help? Call us on 01535 610066 or 01535 611688

FAQs

Night Master

Why choose Night Master?

At Night Master we are known for being the market leader in Hunting Lights & IR Illuminators all around the UK & Ireland, developing only the best lamps available on the market today.

Night Master started life in 2010, and has been trusted by shooters all around the world ever since. All Night Master products are designed and developed in the UK for hunters, by hunters.

How can I find my local Night Master Dealer?

We have Night Master dealers stocking our market leading Hunting Lights & IR Illuminators all around the UK and Ireland.

To find your local Night Master dealer, please visit our Dealer Map.

How can I become a Night Master dealer?

If you are looking to become a dealer, contact us on 01535 610066 or email sales@nightmaster.co.uk to enquire - the setting up process is quick and easy, with no complicated forms to fill out.

My Order

Can I place my order over the phone?

Yes, if you would prefer to place your order over the phone rather than online please call us on 01535 610066 or 01535 611688 and one of our team will be happy to take your order.

How long does it take to ship my order?

All orders of in stock items placed before 3pm Monday to Friday will be shipped the same day.

Orders of in stock items received after 3pm will be shipped the next working day, orders placed after 3pm on a Friday will be shipped the following Monday.

How can I track my order?

When ordering, either online or by phone please supply your mobile number and/or email address to be able to track your order.

If we ship via DPD, you will receive a text and/or email notification with tracking information as soon as your order has been dispatched.

If we ship via Royal Mail you will receive an email notification with tracking information as soon as your order has been dispatched.

Delivery & Returns

Do you ship worldwide?

Yes, worldwide shipping is available on a selection of products including our Night Master Hunting Lights & IR Illuminators.

How long will it take to get my order?

Mainland UK - Your order will arrive the next working day once your order has been shipped.

Ireland, Offshore & Scottish Highlands - Your order will arrive within 2 to 3 working days once your order has been shipped.

Europe - Your order will arrive within 3 to 7 working days once your order has been shipped.

Rest of the World - Your order will arrive within 5 to 15 working days once your order has been shipped.

How can I return my order?

If you are returning a product for a refund, please safely package your product and return this back to us in original condition with a copy of your original receipt.

You can download our returns form online, click here.

To view our refund policy, click here.

Troubleshooting

I am having a problem, what should I do?

If you are having a problem with one of our products, please get in touch and we'll be happy to help resolve the problem that you're having.

Call us on 01535 611688 or email info@nightmaster.co.uk to speak to a member of our knowledgeable team.